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Inspection outcome
Opened: February 14, 2023 · Closed: July 10, 2024
Major citations

OSHA issued serious-tier citations with significant penalties.

Safety inspection · Planned (Programmed) · Partial — limited to specific operations or areas

Violations5
Serious+5
Initial penalty$58,202
Current penalty$24,000
Accidents0
Duration512d
Summary

What happened in this inspection

On February 14, 2023, OSHA opened Wa317972640 - Refresh Llc’s inspection #346504517 at TACOMA, Washington — an establishment in the plumbing, heating & air-conditioning contractors industry. The case was administratively closed on July 10, 2024, 512 days after opening.

OSHA cited the employer for 5 violations totaling $24,000 in current penalties — reduced from an initial proposed total of $58,202. Of those, 5 were classified as Serious or worse.

Breakdown by classification
5violations total
Willful240%

A Willful violation is one OSHA determined the employer committed with intentional disregard for, or plain indifference to, the OSH Act. It carries the highest civil penalty — up to ~$165,000 per violation. Willful violations are rare and signal the most serious workplace safety failures.

Repeat360%

A Repeat violation means OSHA cited the employer for a substantially similar violation within the past 5 years. Penalties multiply (up to ~$165,000 per repeat citation) and indicate the employer failed to permanently abate a recurring hazard.

Citations

Citations issued in this inspection

5citations issued
$24,000current penalty
↓ $34,202total reduction
Look up on OSHA.gov
Willful
Citation #01001
296-880-20005(7)General Duty Clause or unstructured citation
Initial$36,000
Current$12,000reduced by $24,000
Willful
Citation #02001
296-155-120(1)General Duty Clause or unstructured citation
Initial$11,162
Current$8,000reduced by $3,162
Repeat
Citation #03001
296-876-40030(1)General Duty Clause or unstructured citation
Initial$7,200
Current$2,000reduced by $5,200
Repeat
Citation #03002
296-880-10020(1)General Duty Clause or unstructured citation
Initial$3,600
Current$1,900reduced by $1,700
Repeat
Citation #04001
296-880-10015(5)General Duty Clause or unstructured citation
Initial$240
Current$100reduced by $140

Standard codes link to the regulation text on OSHA.gov. The text describes the rule itself; the specific findings of this inspection appear above. To see OSHA’s official record of this inspection, search activity number 346504517 at OSHA Establishment Search.

Reference

About OSHA inspections

The U.S. Occupational Safety and Health Administration (OSHA) conducts inspections under several triggers: programmed targeting of high-hazard industries, employee complaints, workplace accidents, fatalities, and follow-ups to prior citations.

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Citations

Each citation specifies a section of 29 CFR, a severity tier, and a proposed penalty. Employers can contest citations through OSHA’s informal conference or before the OSH Review Commission.

Open vs closed

An open case has not yet been administratively closed — citations may follow or the case may close without action.

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Current vs initial penalty

Initial penalty is the proposed amount at citation. Current penalty is the post-conference / settlement figure on file today.

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Trigger types

A = Accident, B = Complaint, H = Programmed, F = Follow-up. See the glossary for all codes.

About this inspection

OSHA classified this as Planned (Programmed) — a programmed (planned) inspection, typically targeting high-hazard industries.

Sources

Cross-check with OSHA directly

This page draws from the OSHA Integrated Management Information System (IMIS) via the DOL Open Data Portal. For the authoritative record, look up activity number 346504517 directly: